Time-Sensitive Air Cargo Durham Can Depend On
As one of the points of the Research Triangle, Durham is among the most dynamic parts of an already vibrant metropolitan area. The city is home to Duke University and just a few miles away from the University of North Carolina at Chapel Hill, North Carolina State University, and a host of other leading schools. The expertise that these schools bring has in turn attracted a range of different businesses, including leading pharmaceutical manufacturers, engineering firms, and tech companies. All these businesses combine to make Durham and the rest of the Research Triangle Park one of the most prosperous and resilient economies in the nation. AirFreight.com adds to this resilience by providing a backup plan for Durham businesses seeking supplies.
Air Freight’s Streamlined Process
Single point of contact
shipment-to-vehicle matching system
Vetted & exclusive carriers
real-time monitoring & alerts
Types of Vehicles
Durham Urgent Air Cargo Dispatch For Your Business
Understanding North Carolina Air Freight Needs
AirFreight.com is able to succeed in Durham so effectively because of our extensive knowledge of the local landscape. We know all the major roads linking Durham to Raleigh, Chapel Hill, Cary, and other towns both in North Carolina and out of state. We’re familiar with traffic patterns on those roads, and can predict exactly when you’re likely to suffer a shortfall. This foresight means that when you request our urgent air freight services, we’ll already know what the problem is and can promptly solve it. Our continent-wide network of affiliated carriers means we can start coordinating a delivery from any city in the US, Mexico, or Canada, selecting the cargo airline closest to your starting point and promptly scheduling or chartering a flight. Our advanced tracking likewise allows us to keep an eye on your order while it’s in the air, ensuring that there are no disruptions and quickly correcting any issues that do arise.
Single Point of Contact (SPOC)
Advanced tracking not only lets us correct and prevent disruptions but has the added benefit of telling us exactly where your order is at any given moment. AirFreight.com seeks to share this information and other key details with our customers by providing a reliable single point of contact (SPOC). While your order is on its way, you can call our SPOC at any time and promptly connect to the team that’s working on your order. This coordination team will use the tracking data to tell you the precise location of your supplies at that moment; they can also tell you what’s left in its path and when it’s likely to arrive, so you can plan your operations for its arrival. Our SPOC also benefits prospective customers, allowing them to access all the information they need on a potential order and choose the service that is best suited to their situation.
Concierge Customer Service for all North Carolina Clients
Choosing the service best suited to your situation is AirFreight.com's most important goal. Thus, from the beginning of your order, we go to great lengths to learn everything about your business and your shipping needs in detail. When you first call our SPOC, our team will ask you everything about your order and will identify all the different options for filling it, from standard air freight services to more bespoke air charter solutions. We’ll walk you through these options and let you know the benefits and drawbacks of each, making suggestions but reserving the final decision for you. Once you’ve made your choice, we’ll get the order going while using our tracking technology and coordination expertise to keep it on schedule. We’re happy to involve you in this coordination as well, giving you as much or as little control over your order as you would like while it’s on the way.
Air Freight
Typically, clients who face a shipping shortfall can avoid any major losses if they’re able to replace those supplies within 24 hours. Thanks to AirFreight.com's vast resources and considerable expertise, bringing items to Durham in 24 hours is rarely a challenge! Because the Research Triangle Park is so integrated into the North American economy, it’s often possible to find direct flights into the area on short notice from a given starting point. If such a direct flight isn’t available, we can usually still get your items to Durham on one or two connecting flights. AirFreight.com monitors your items while they’re in the air and takes evasive action whenever it’s required, such as by switching your items to a new connection if the original one gets canceled. Whatever happens, we’ll keep your items on a rapid route to the Triangle.
Air Charter
While the absence of a direct scheduled flight to Durham can often be remedied with connecting flights, sometimes the timeline is just too tight for that to work. This is especially true if the starting point is a rural location hundreds or even thousands of miles away from Durham; when there aren’t many flights out of the area at all, it’s hard to find one that works for standard air freight services. AirFreight.com has prepared for this situation by learning how to organize air charters. In partnership with our affiliated cargo airlines, we can set up new flights at a moment’s notice, reserving those for our clients and making sure they go directly to Durham. Thus, no matter what the airlines schedule ahead of time, we’ll make sure the flight you need is in the air.
Same-Day Hand-Carry
Durham's businesses operate on the cutting edge of the modern economy, meaning many of them work with sensitive or secretive materials. If your business deals with these kinds of supplies, you may not feel comfortable just placing them in an airplane’s cargo hold. With AirFreight.com, you don’t have to! We offer same-day hand-carry services for smaller items, sending an affiliated courier to pick up your items from the starting point and take them to the airport. Once aboard the plane, the courier will stay with your items the whole time, safeguarding them while keeping other people away. The courier doesn’t let go of your items until they’re delivering them to you, so you know they’ve been safe and confidential the entire time.
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